Nisa supporting independent retailers across NI

Nisa supporting independent retailers across NI

With multi award-winning stores such as The Milestone, Crawford’s, Dolan’s, The Fiveways and Joyce’s to name a few, Nisa is the proven partner of choice for many market-leading, independently minded retailers in Ireland

Nisa has worked tirelessly for more than 40 years to ensure we provide all the tools needed to compete against the ever-increasing competition in the convenience retail sector. Importantly, we don’t have any company owned stores, so don’t compete with our retailers and don’t have restrictive loyalty levels that impact on margin and the ability to trade independently.

Independent retailers have the option to operate under a choice of symbol fascias; Nisa Local, Nisa Extra and dual branded whereby a Nisa partner can maintain their local identity whilst also benefiting from the strength of the Nisa brand. Alternatively, retailers can opt to trade under their own independent fascia.

Nisa offers flexibility to retailers with their Store of the Future Evolution format which is a move towards a more modular development format, accommodating the individual demographic and shopping missions of every store, O’Kanes Superstore in Armagh being one of the most recent such developments.

A complete retail support package is offered, which comprises a strong retail focussed team, an enhanced category management system, a staff training facility and a comprehensive marketing package incorporating bespoke leaflets, personalised Nisa FM radio, point of sale material and national advertising. Excellent social media support is also provided with members receiving assistance in running their own sites. And the corporate Nisa Retail Twitter account celebrates member successes as well as offering industry news, trading advice and Nisa business updates.

Nisa’s flexible model provides its retailers with an unbeatable breadth of range comprising over 13,000 SKUs. This is supported by Nisa’s award-winning own label range, Heritage. This provides retailers with more than 800 great quality products at affordable prices and includes numerous award-winning lines such as the Heritage wine range launched in 2017. This is all delivered by Nisa’s industry leading supply chain which retailers can trust with an impressive 99.9 percent of deliveries made on the day and 95 percent  successfully made on time.


Nisa understands its members and their marketplace, enabling them to modify their offer to match the ‘local’ demographic and to create bespoke planograms and layouts within their individual sites.

Through Nisa membership retailers can take advantage of the Retail Academy which provides a complete training solution to develop staff and help provide the best possible customer service.

Retailers are offered a full support structure comprising of a strong field team covering retail development managers and regional retail managers, in addition to fresh food development managers and store development managers who help further develop stores.

And Nisa knows community involvement is key, and as such its retailers can support local good causes through Nisa’s Making a Difference Locally (MADL) charity, which has donated more than £8.2m to UK and Ireland communities since it was launched in 2008.

In May 2018 the Co-op completed its acquisition of Nisa Retail Limited. The wholesale operation will provide an environment in which independent retailers can flourish. It brings enhanced buying capability, allowing Nisa partners to trade their businesses in the way they choose, backed by competitive prices and promotions with access to a deeper range.

Retailers can join the Nisa group through the member website and can rely on superb support from the skilled in-house staff involved in the joining process.

Complete the form on www.join-nisa.co.uk/contact-us or contact our development team on 0800 542 7490.