Speaking at the Full Steam Ahead conference with customers, staff and suppliers at Titanic Belfast last week, Managing Director Cathal Geoghegan acknowledged the company’s successes during the pandemic, the challenges in the wider industry, and its response to aide recovery alongside their customers and suppliers.

Mr Geoghegan announced the company made a turnover of £134.1m in 2021, a growth of 21% on 2020, when the dual challenges of Brexit and COVID hit Northern Ireland’s health, retail, education and hospitality sectors.

The conference was an opportunity for the company to not only reflect on the growth and innovations implemented in the past two years, but look to the future “full steam ahead”.

During the conference, Mark Stewart-Maunder, Commercial and Business Development Director gave an update on how the dual challenges of Brexit and COVID have affected the business, while also noting the good news stories, from the new Henderson Foodservice website incorporating a new Product Information Management system, which aides customers to navigate allergen and product information in compliance with Natasha’s Law.

In June 2021, the company revealed their new, state-of-the-art £16M warehouse facilities, and the conference was an opportunity for Philip Mehaffey, Head of Logistics, and Pat McGarry, Operations Director at Henderson Group to update staff on the successes of the new operation and the efficiencies it has brought the company at such a crucial time.

The conference ended with a session from Team Joe Barr, the cyclist turned motivational speaker, but not before local hospitality heads Tony O’Neill, David Maxwell and Colin Neill joined Henderson Foodservice Sales Director, Kiera Campbell on a panel to review the challenges and pivots throughout the past two years.

Cathal Geoghegan commented: “This was the first time in two years our staff, customers and suppliers were able to sit together in the one room for our annual conference and it was a day full of motivation and learning.

“We have weathered this storm thanks to the tenacity and innovation of our team, and it is now time to look forward and keep that success going into the future as we work alongside our customers as they reopen to a very new and different world than it was before March 2020.

“Since that time, we have had many achievements to celebrate, from the roll out and continued investment of our Barista Bar coffee business, to the integration of BD Foods and Foodco alongside our £16M warehouse completion. This continued investment through challenging times has positioned us well as we look to continued growth in the future.”

The evening Awards and Gala Ball hosted by Tim McGarry saw a number of staff recognised for their achievements in the past year, from sales to CSR and innovation to team and project awards, and the company’s fundraising total of £21,000 was split between  its charity partners, PIPs, NI Children’s Hospice and Jack & Jill Foundation, and presented on the night.

Cathal continued: “Our Executive Board had a tough job this year as our teams and individuals performed exceptionally throughout 2021. A majority of our team are still working remotely, so it is a testament to their dedication and professionalism that we have achieved such great things in the past year, working so cohesively while still physically apart.”

During the evening, staff and suppliers were treated to a three course banquet delivered by Executive Head Chef Garreth Wilson, while entertainment was enjoyed by Belfast Beo dancers and musicians, in-house band Rock Hoppers and Q Radio DJ, Ryan A.

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The event will arm senior business leaders with the insight they need to navigate the challenging logistics environment, protect their operations against global and national supply chain pressures, and maximise the opportunities of advancing technologies and government assistance programmes.

It will be held on 30 March 2022 at the America Square Conference Centre in London and chaired by Phil Roe, Chief Customer Officer at DHL Supply Chain. Expert speakers including Professor Alan McKinnon will examine industry resilience post-COVID-19 and reflect on lessons learned; and the ongoing implications of the UK’s departure from the EU will also be explored.

Sessions will also include a review of the preparedness of the industry as it strives to meet decarbonisation targets, resilience in the face of a skills shortage, and the opportunities and assistance provided by new technologies and government financial support, from a range of speakers including James Wroath, CEO of Wincanton, and Nick Wildgoose, Director of Supplien Consulting Limited. The event is sponsored by Quincus.

David Wells, Chief Executive of Logistics UK, comments: “From operating during a global pandemic to adapting to new trading arrangements following the UK’s departure from the EU, logistics businesses have faced challenge after challenge but have risen to each new pressure with determination and courage.

“Supply Chain Resilience will be an essential event for all senior business leaders involved in logistics, helping them to prepare their operations for present and future national and global pressures, in addition to reflecting on past lessons learned. Please do register your interest to attend today.”

Supply Chain Resilience is an invitation-only, free-to-attend event. To register your interest, please visit https://www.logistics.org.uk/scr22

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We will have an inspiration line up of inspirational speakers who will deliver fantastic presentations on a range of highly relevant topics.

Over 600 key decision makers will be in attendance.

Fantastic presentations on:

• Market trends
• Case studies from innovative forward-thinking retailers
• Competitive landscapes
• Retail disruption
• The future of retail post Covid-19
• Growth Opportunities
• New insights

The post Conference overview first appeared on Neighbourhood Retailer.