With over three-and-a-half decades in the business, Fiveways remains at the cutting edge of grocery retail in Newry. With its prime location on the busy Armagh Road, it caters to a huge swathe of local residents, as well as countless staff seeking a variety of options for their breakfast or lunch.

With an expansive housing development being built near Fiveways, their customer base will only continue to grow, while a strong commuter trade is also of critical importance to the store.

Coming out of covid, the management at Fiveways believed it was time to update their store, and set about introducing a host of modern counters and facilities, while also extending and opening their exciting new 100-seater restaurant – ‘The Diner’.

As Manager Helen Meehan tells NR, they wanted to improve the overall customer experience.

“We have been very busy at Fiveways. We have just completed a significant extension and revamp to our store over this past 12 months,” said Helen.

“This allowed us to redevelop the shop entrance, relocate and expand our Off Sales, increase the number of car parking spaces, open up our sales floor, open a new ice cream counter and 100-seater restaurant.

“As well as the extension, we wanted the existing store to have a ‘new’ feel. In order to achieve this we installed new deli, hot food and butchery counters, new freezers, refrigeration and check outs.

“Many of our customers have remarked that it feels like a whole new store and they are delighted with the changes made – this for us is everything, customers are truly the heart of Fiveways.”

This focus on the customer has long been a mantra for the team, believing this sets them apart from other retailers in many instances. As a family business with its roots in the local area, Fiveways has fostered a local atmosphere throughout the years no matter the size of the store, with staff taking great pride in their work and making sure customers leave happy and get what they need.

In addition to the expansive work carried out in the store, upgrades and improvements were made to their hugely popular fuel forecourt, with new fuel tanks and pumps installed with OPT available 24 hours a day. The forecourt is a modern, 24-hour, eight-pump forecourt with state-of-the-art facilities.

“What attracts people to Fiveways’ forecourt is our attended pumps, competitive pricing and Texaco branding, as well as everything that Fiveways Supermarket has to offer,” added Helen.

READ THE FULL FEATURE ON FIVEWAYS NEWRY IN THE FEBRUARY-MARCH ISSUE OF NEIGHBOURHOOD RETAILER HERE

The post Forward thinking at Fiveways Newry first appeared on Neighbourhood Retailer.

The February-March issue is packed with the latest developments in the grocery industry here, with exclusive interviews with some of Northern Ireland’s top independent retailers.

The Meehan family is synonymous with grocery in Newry and they have recently completed an extensive modernisation and expansion at Fiveways. Manager Helen Meehan tells NR of the importance of these updates and reveals the reaction from their customers.

Double award-winners Moran’s Retail Group enjoyed a hugely successful night at the 2024 NR Awards. Donna Moran reveals the significance of these award wins and their plans for the future.

Elsewhere, we take an in-depth look at the Shopping Centre sector in Northern Ireland where, despite facing challenges, it continues to enjoy investment and growth.

It is that time of year again when we officially launch the 2025 NR Awards! We can exclusively reveal some exciting developments of our own as the award categories adapt to reflect the ever-evolving growth in the industry across the region.

FIND OUT THE FULL DETAILS FOR ENTERING THIS YEAR’S AWARDS AND MUCH MORE IN THE FEBRUARY-MARCH ISSUE BY CLICKING HERE

The post The only magazine for NI’s grocery industry – the latest issue of NR is out now! first appeared on Neighbourhood Retailer.