Fresh Food - Neighbourhood Retailer https://neighbourhoodretailer.com The authoritative voice of the grocery industry in Northern Ireland Wed, 28 Sep 2022 09:32:17 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://neighbourhoodretailer.com/wp-content/uploads/2020/05/cropped-NR-SIte-Icon-2-32x32.png Fresh Food - Neighbourhood Retailer https://neighbourhoodretailer.com 32 32 178129390 Food price inflation fastest on record, British Retail Consortium says https://neighbourhoodretailer.com/food-price-inflation-fastest-on-record-british-retail-consortium-says/ Wed, 28 Sep 2022 09:30:35 +0000 https://neighbourhoodretailer.com/?p=25098 Food prices rose at their fastest rate on record in September, with products like margarine getting more expensive, the British Retail Consortium says. Food price

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Food prices rose at their fastest rate on record in September, with products like margarine getting more expensive, the British Retail Consortium says.

Food price inflation jumped from 9.3% last month to 10.6% this month, according to the BRC-NielsenIQ price index.

The war in Ukraine has pushed up food prices around the world.

However, long spells of sunshine helped bring down the price of fruit such as strawberries and blueberries.

The cost of living is increasing at its fastest rate in nearly 40 years, driven largely by the rising cost of food and energy.

Overall UK inflation, which measures the rate at which prices rise, was 9.9% in August, according to the Office for National Statistics.

Russia’s invasion of Ukraine has been one of the factors pushing up prices at supermarket tills.

The war has disrupted supplies from the two countries, which are major exporters of goods such as sunflower oil, wheat, and fertiliser.

Globally, food price rises have eased in recent months, according to the United Nations Food Prices Index.

But any benefits are unlikely to feed through to supermarket bills for several months.

According to the BRC-NielsenIQ price index, UK food inflation accelerated strongly to 10.6% in September. This marks the highest rate of food inflation on record.

The inflation rate for fresh food also hit a record high, at 12.1% in September, up from 10.5% in August, according to the industry group.

However, while products such as margarine have been rising sharply in price, other food items fell in price over the month.

While the summer drought diminished some harvests, other produce benefited from the prolonged sunshine, helping to bring down prices for fruit such as strawberries, blueberries and tomatoes.

Overall shop price inflation rose to 5.7% in September, up from 5.1% in August. That marks a new record since the BRC-NielsenIQ index began in 2005.

Non-food inflation also rose, driven by gardening, DIY and hardware products which were hit hard by an increase in transport costs.

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Priority for perishable goods at Dover not realistic, minister says https://neighbourhoodretailer.com/priority-for-perishable-goods-at-dover-not-realistic-minister-says/ Mon, 11 Apr 2022 09:31:14 +0000 https://neighbourhoodretailer.com/?p=20708 Introducing a prioritisation system to help perishable goods get through long queues at Dover is not a realistic option, the environment secretary says. George Eustice

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Introducing a prioritisation system to help perishable goods get through long queues at Dover is not a realistic option, the environment secretary says.

George Eustice told BBC Breakfast such a system would be difficult to stand up at short notice and on a large scale.

On Sunday, hauliers warned fresh produce was losing quality and value, with some lorry drivers waiting more than 24 hours to cross into Europe, but Mr Eustice said the backlog was now starting to clear.

He added that the beginning of the Easter holidays had caused a “sharp increase in traffic” around the port, which had been exacerbated by P&O Ferries routes being suspended.

“My understanding is that things are now moving in the right direction so this was a temporary problem caused by a surge of traffic around the commencement of the Easter period,” he said.

Asked about calls from some in the industry to introduce a priority lane for lorries carrying perishable goods, Mr Eustice said: “I don’t think it’s a realistic option at such short notice.”

He said the government had looked at this option previously, particularly for perishable fish, in the context of a possible no-deal Brexit.

However, he added: “You need a way of identifying the lorries… and then escort them past other traffic to get on to the ferry and it’s quite a complicated thing to pull off actually and quite difficult to do on that scale.”

Queues around Dover eased on Sunday but the British Meat Processors Association said some of its members had waited for 24 hours or more to cross into Europe.

The association’s chief executive Nick Allen has warned the delays mean the UK is losing business at a time when its members’ products are in demand, as customers are turning to other countries to source goods.

The Operation Brock traffic management system, where lorries heading to Dover queue on one side of the M20, was put in place to deal with the congestion.

P&O’s Dover-Calais routes are still suspended, following its dismissal of almost 800 staff last month without notice. The company says it plans to resume its operations on the route this week if it gets regulatory approval.

Bad weather and problems with a key IT system for custom checks after Brexit have also contributed to traffic at the UK’s busiest port.

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Millisle Has A Reason To Smile https://neighbourhoodretailer.com/millisle-has-a-reason-to-smile/ Fri, 23 Oct 2020 11:31:24 +0000 https://neighbourhoodretailer.com/?p=14811 2020 may go down as one of the most miserable years in history, but for the small County Down seaside town of Millisle, there is

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2020 may go down as one of the most miserable years in history, but for the small County Down seaside town of Millisle, there is one big reason to smile.

With a £3 million investment in a superb EUROSPAR, a range of new services and convenience retailing has been brought right in to the heart of a local community.

Officially opened by Henderson Retail in early September, this £3m state-of-the-art EUROSPAR community supermarket on Moss Road Millisle, brings 25 new jobs to the local area.

The build, which began pre-lockdown and lasted eight months, replaces the original SPAR store on Main Street, retaining its 15 employees.

NR spoke to Henderson Retail’s regional manager John Clarke about the new store – what was involved from start to finish?

Seaside town

“Millisle is a small seaside town so this is important for the local economy. It has been so well received by customers, especially in these challenging times . Shoppers used to have to travel to Ards, Donaghadee, or Bangor – now they have this great new facility on their door step.”

There was a local SPAR on the Main Street which continued trading right up until 8pm the night before the new EUROSPAR opened. “Shoppers still want to be able to get their essentials locally,” explained John.

Then on the Friday morning in early September the doors were officially opened – with a guest of honour from the local community – Linda Patterson the retired  principal of Millisle primary school who had been head mistress for 35 years and basically knows everyone in the community.

Community engagement

“It’s not just about design and creating a special store – it’s important to involve the whole community from the beginning. How we successfully deliver a great Community store is through our Project manager, Gregory Cochrane who will begin to build relationships within the community six to eight months before the store opens. During this time Gregory will begin to identify key community partners such as schools, community groups, churches and local clubs with whom we can work alongside, support and by working together make a difference in their local community. Another key element of Gregory’s role is to work along with the store manager and existing staff to build the team structure for the new store. This is essential to deliver a successful project through its people and build ownership and accountability across each department within the store. With over thirty years of retail experience Gregory is uniquely qualified to deliver this role.

“This has turned out to be an invaluable role and has made a real difference to opening a new store for Henderson Retail. The new EUROSPAR has been so well received by the community,” said John

“It’s important the community is completely on board with everything that is happening. We see this as a key component to deliver a store that sits at the Heart of the Community.

Special store

The £3m investment in the EUROSPAR in Millisle was a huge project involving a number of departments within our team. The process starts long before work begins on site. This involved elements from our property team, acquisitions, operations and the technical side. Quite often that process starts 18 to 24 months beforehand.

“My role as regional manager is to check in and make sure everything is as it should be and all the key elements of the project are being delivered. The fixtures and fittings are important but the most important part is recruiting the right people so that from day one they know what they’re doing and they feel part of a great team. The existing 15 staff from the original SPAR on Main Street were retained and new staff brought in. They spent eight weeks training on customer experience, our tills, systems and how we do things. Everything is customer focused and designed to enhance the shopper experience.”

What’s new in-store?

“The newness of the store – with its extended fresh range and family favourites is evident, but there’s also a brand-new butchery instore. Wrights of Donaghadee is a family owned butcher with 96 years’ experience and is very much steeped in the local community. People are delighted that they’ve opened a butchery counter in-store – this is the first time Wrights have opened a concession shop and it has been very warmly received by shoppers,” said John.

The new EUROSPAR also features the latest Barista Bar coffee machines, which can now offer deluxe size cups and favourites such as the Flat White.

“The latest version of our very successful Barista brand machines and is also much faster reducing the time from bean to. We know that saving time is important to our shoppers.

We have introduced three self-checkouts to improve speed of service but we also have manned tills for those who want to be served and  engage with our team.

We’ve doubled the bread and cake space and there’s a lovely new Occasions area with Hallmark Cards, wrapping paper and everything you need for gifting”

They have introduced a new milk shake range which has proved to be very popular, as has the new deli counter – Daily Deli providing breakfast, lunch and tea time solutions.

New forecourt

The fuel forecourt is a welcome addition to the area.“This is the first petrol station in Millisle for 15 years,” explained John. “This is so important to the local community and economy. There’s also 39 parking spaces.”

With a total of 40 staff now – 15 original staff and 25 new staff working a mix of full time and part time, the EUROSPAR is an important local employer. It’s also a seaside town so there is a seasonal aspect to be factored in. “It’s been open for over a month now. The feedback has been amazing. For example, on the till receipts there is an option for customers to ‘Tell Us First’ – for customer feedback.

“We are amazed that we’ve had 85 responses in the first month – 85 people took the trouble and time to go online to give us their feedback and it’s all been positive.

Resounding Success

As regional manager, John Clarke oversees a total of 96 stores, with eight area managers looking after their respective areas. “I’m the link between the running of the stores and the directors” he explained.

In a small village like Millisle, this is a huge investment. It’s over 5,000 square feet and has been designed for the future.

“This EUROSPAR brings a butchery, deli, forecourt and a whole range of facilities on site. Our Tesco Price Match on over 1,000 lines means that we can offer customers great value at a more convenient location.”

Constantly developing

Henderson Retail is constantly developing new and upgrading existing stores. As John Clarke spoke to NR, the company had just finished internal improvements at the SPAR BP forecourt on Malone Road in Belfast.

EUROSPAR Millisle is the second new store operated by Henderson Retail to open in the past couple of months after SPAR Carnmoney Hill.

The company will also open a new, state-of-the-art VIVOXTRA in Banbridge in November. The local supermarket will open on Newry Road, employing 40 staff and providing an array of local services from Windsor Bakery to Quail’s Butchery counter, with a high level of investment in the build for the local community.

“We’ll continue to invest in our local communities to bring great value shopping, top-quality services and amenities in a safe environment for our customers” said John. 

Lead Picture Caption: David Miskimmin (second left), EUROSPAR Millisle Area Manager and Gregory Cochrane Henderson Retail Store Project Manager (centre) are pictured with EUROSPAR Millisle store manager, Joanne Knox (second right) and store staff at the official opening of the £3m community supermarket.

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Fresh food inflation slows in November https://neighbourhoodretailer.com/fresh-food-inflation-slows-november/ Wed, 29 Nov 2017 11:44:30 +0000 https://neighbourhoodretailer.com/?p=7178 Fresh food inflation slowed in November, according to the latest BRC-Nielsen shop price index. Recent analysis shows the rate of fresh food increase decelerated to

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Fresh food inflation slowed in November, according to the latest BRC-Nielsen shop price index.

Recent analysis shows the rate of fresh food increase decelerated to 1.3 per cent, falling from 2.2 per cent in October. Meanwhile overall price deflation remained at a four-year low, falling by 0.1 per cent in November. Ambient food inflation rates also dropped, from 2.2 per cent last month to 1.8 per cent.

November marks the 55th consecutive month of deflation, and current rates remain the shallowest in the last four years. British Retail Consortium said the findings were a welcome relief during a time of economic incertitude for the industry.

BRC chief executive Helen Dickinson, said: “The lower projections for consumer spending, that came from the OBR’s downbeat forecast last week, and uplifts in labour costs, conjure up a perfect storm of economic pressures looming over an industry that’s already fiercely competitive.

“That’s why we were pleased that the Chancellor listened to us and others and brought forward the switch from RPI to CPI indexation on business rates – not the fundamental reform needed but an important step forward which will undoubtedly ease some of the pressure and enable retailers to continue with some investment which would otherwise have been threatened”, Ms Dickinson continued.

Meanwhile Nielsen’s head of retailer and business insight Mike Watkins pointed to the benefit of inflation rates on consumer spending, highlighting its potential to fuel purchasing in the run up to Christmas.

As Mr Watkins said: “Many inflationary increases are still being absorbed by retailers and are not being passed on to the consumer in the form of higher prices. Nevertheless, the deflation in non-food continues to overshadow the discounting and promotional activity taking place in this channel as consumers become more cautious and look for ways to save on their household bills.”

 

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