And for the 2023 Outstanding Customer Service Award winners, their award win is a testament to their commitment and drive to ensure a fantastic in-store experience for all their customers.

McAtamney’s Traditional Butchers secured the title at this year’s gala awards night on Friday 20^th October and were praised for going to extraordinary lengths to be among the best in the country.

Judges said staff at McAtamney’s were “unfailingly friendly and courteous”.

“They engaged well with customers and were happy to share their expertise and knowledge to enhance the customer experience,” added the judges.

Independently judged by Spotcheck, the awards were judged to exacting standards over a three-month period.

Such was the level of first-class experience in this category, there was also a Highly Commended store, with Daly’s Service Station, Dungannon also praised for their superb customer experience.

The Neighbourhood Retailer Awards reward excellence, recognise achievement, raise industry standards, and reward entrepreneurial spirit and are Northern Ireland’s most prestigious retail awards.

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The appetite for this year’s awards has been immense and we have received more than 500 entries to this year’s competition, which has been independently judged by industry specialists Spotcheck NI to rigorous standards.

To reach this stage of the competition is a major achievement, and we’re looking forward to meeting all the finalists at the NR Gala Awards Dinner on October 28 at the Crowne Plaza, Belfast.

The finalists for the Outstanding Customer Service award, sponsored by Bobby’s, are:

• Carnbrooke
• Daly’s Service Station
• Eurospar Newcastle
• Mooney’s Master Butchers
• Spar Fortfield
• Spar Malone Road
• Smyths Eurospar Ballymoney

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