Technical Switchover – everything you need to know

Technical Switchover starts at 11pm this Saturday 2^nd August. The key information your store needs to be aware of and actions that will need to be completed over the weekend are summarised below.

Saturday 2^nd August:

• National Lottery games and products can be sold as normal until 23:00
• Action: Activate sufficient Scratchcard stock to keep your dispenser full until Monday
• Action: Keep your terminal plugged in and powered on until Monday

Sunday 3^rd August:

• Continue selling activated Scratchcards
• Action: Sign-on to your terminal and access your weekly invoice before 10:00am
• After 10:00am, do not sign-on to your terminal or access training mode. Stick the terminal cover (found in your support pack) in place to prevent anyone from accessing the terminal but keep it powered on until Monday.

Monday 4^th August:

• Sign-on will not be available first thing so try and sign-on to your terminal from late-morning onwards
• Action: Use your new terminal sign-on details:
• Managers: Enter your 6-digit Retailer ID followed by 00
• Staff: Enter your 6-digit Retailer ID followed by 01
• One-time temporary passcode: 00000

More details can be found in Jackpot Lite magazine, which can be found in the News Section of the Retailer Hub.