Deadline fast approaching for National Lottery transfer of retailer agreement

Deadline fast approaching for National Lottery transfer of retailer agreement

The 18th December deadline for completing your Transfer of Retailer Agreement (TRA) from Camelot to Allwyn is fast approaching.

Allwyn, the incoming operator of The National Lottery has urged any independent retailers who have not yet completed the TRA to do so before Monday 18th December.

All independent retailers will have received communications outlining what they need to do to complete the TRA, including:

  • Registering their store and creating an account to start the process
  • Confirming their personal details (they’ll need the last three digits of the bank account used to pay their current National Lottery invoices, as well as proof of identity)
  • Reading and signing their Transfer of Retailer Agreement

Retailers can access the portal via or by scanning a QR code featured on the communications they’ve been sent, and it’s worth noting that this process can only be completed by the store owner.

In addition to the wider independent estate, Allwyn and Camelot have also been communicating with independent Post Offices to enable them to continue as National Lottery retailers in the Fourth Licence. The majority of these Post Offices will move across in February. For those that need further support, Allwyn is in the process of contacting all of them individually to explain the next steps.

Following the 18th December Agreement transfer deadline, retailers will receive a ‘Welcome to Allwyn’ pack early in the New Year, which will contain more information on what they can expect from 1st February – including initial details of new and improved National Lottery games from March 2024 onwards. Retailers will also receive information about the training they will need to complete digitally ahead of the changeover.