Closure - Neighbourhood Retailer https://neighbourhoodretailer.com The authoritative voice of the grocery industry in Northern Ireland Wed, 28 Sep 2022 09:46:36 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://neighbourhoodretailer.com/wp-content/uploads/2020/05/cropped-NR-SIte-Icon-2-32x32.png Closure - Neighbourhood Retailer https://neighbourhoodretailer.com 32 32 178129390 Belfast dessert shop saved from closure after lifeline from local business chief https://neighbourhoodretailer.com/belfast-dessert-shop-saved-from-closure-after-lifeline-from-local-business-chief/ Wed, 28 Sep 2022 09:46:36 +0000 https://neighbourhoodretailer.com/?p=25101 A popular west Belfast dessert shop has been saved from closure after a generous offer of help from a local man. Grainne from Patisserie G

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A popular west Belfast dessert shop has been saved from closure after a generous offer of help from a local man.

Grainne from Patisserie G based at Beechmount Avenue took to social media to share the good news, after revealing a man who is the CEO of Amcomri Group Limited offered to pay the establishment’s electricity bill.

The local coffee and cake spot had been due to close for good as soon as this Saturday but will now reopen fully this Monday.

It marks a remarkable turnaround for one business after the raft of closures impacting on local companies across Northern Ireland in recent weeks as a result of rising costs.

The news was greeted with joy by the many hundreds who commented in response to the post on social media.

In a post on Facebook, the business owner wrote: “I was all set to close the Patisserie on Saturday, heartbroken not just because of the work I put in everyday, but the people I’d be letting down with breakfast club, the ones who come in just to off load because there’s no one at home, the kids, entrepreneurs club, book club, our regulars, the women’s group,” she wrote.

“I got a message and phone call from the son of a man who was born into Amcomri Street. He is now the CEO of a major company. The Amcomri Group. The McGowans are willing to pay our electricity bills and keep the Patisserie open.

“I went from emotional thanking him to: ‘Is this a joke’, to whoa, no thank you is big enough.

“It’s been a rollercoaster, a few of my adorable customers have pointed out last week how tired I looked. So I’m taking this week off to recharge, breathe, do some work in the Patisserie that needs sorted.

“A massive thank you to everyone who bought gifts/donations. I am actually cut to the bone because they were for closing and they turned into ‘staying open’ gifts. As if I’m not socially awkward enough receiving gifts but thank you from the bottom of my heart.

“Reopening Monday 3 October. Breakfast club on, Halloween decorating classes on, young entrepreneurs club Halloween week on.

“But how incredible to those kids in the club to have someone like [the] McGowans to look up to. Never be afraid to reach further than the stars. I said from the first day in the entrepreneurs club, it doesn’t matter where you live, with hard work and dedication you can be anything you want to be.”

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Kilkeel earmarked for first shared banking hub in NI https://neighbourhoodretailer.com/kilkeel-earmarked-for-first-shared-banking-hub-in-ni/ Tue, 06 Sep 2022 09:21:08 +0000 https://neighbourhoodretailer.com/?p=24817 Kilkeel has been earmarked as the location for the first shared baking hub in Northern Ireland. The Co Down village is one of a second

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Kilkeel has been earmarked as the location for the first shared baking hub in Northern Ireland.

The Co Down village is one of a second tranche of 13 locations identified for sharing banking hubs to ensure services are available in areas where the last bank branch has closed.

Ten other areas had previously been identified, but the doors have yet to open on any of their new hubs.

At these hubs, run by the Post Office, customers of any bank can access their accounts, deposit cash and cheques, and withdraw money at any time. Trickier enquiries are dealt with by a representative from one of each of the major banks who each visit once a week.

Among the 13 new proposed banking hub sites, four are in Scotland and, for the first time, one is in Northern Ireland, in Kilkeel.

The hubs will be in Brechin in Angus, Forres in Moray, Carluke in Lanarkshire, Kirkcudbright in Dumfries and Galloway, Axminster in Devon, Barton-upon-Humber in Lincolnshire, Lutterworth in Leicestershire, Royal Wootton Bassett in Wiltshire, Cheadle in Staffordshire, Belper in Derbyshire, Maryport in Cumbria, Hornsea in Yorkshire, and also in Kilkeel.

A swathe of branch closures have raised concerns about access to cash for those who need it, and difficulties for small businesses trying to deposit takings.

Ministers have prepared legislation to ensure people can access cash locally.

“Cash is disappearing at a frightening rate, and so are ATMs and branches and it is not acceptable to leave communities without access to cash,” said John Howells, chief executive of Link, the biggest interbank network in the UK.

“There is real investment and effort going in by the banks now…But now that pace needs to be picked up,” he added.

Running costs for a shared banking hub are the same as a small branch, but are shared between the different banking groups that use it.

Natalie Ceeney, who chairs the Cash Action Group which is overseeing the project, said: “Cash still matters hugely to millions of people across the UK and with the cost-of-living crisis biting, more and more people are turning to cash as a way of budgeting effectively. Banking Hubs are an important part of the solution.”

Each time a core banking service such as a cash machine or bank branch is closed, an assessment is carried out by Link – the organisation which currently oversees the UK’s ATM network.

The review studies the cash needs of the community, such as how easy it is to travel to the nearest alternative service, as well as the demographics and vulnerability of local residents. The criteria are set by a group of banks and consumer representatives.

The latest locations have been identified as part of that work.

However, it can take months for these new hubs to open. As well as finding suitable premises, changes are often needed to ensure they are fully accessible and secure enough for banking services.

There has been some criticism that services have not yet started in any of the previously-announced locations for banking hubs, apart from the two trial premises in Rochford and Cambuslang, in Scotland.

A Financial Conduct Authority spokesperson said: “Firms need to pick up the pace and deliver more banking hubs. We expect this to be done as a priority.

“Banks and building societies must treat their customers fairly and provide alternatives to branches where needed. Banking hubs are one of a range of tools they can use to ensure communities have easy access to bank services and cash.”

In addition to the hubs, withdrawal and deposit machines – which are unstaffed but can allow businesses to cash in their takings – will be placed in libraries and community centres and available during their opening hours.

They will be in Swanley and Faversham, both in Kent, Holywood in County Down, Shanklin on the Isle of Wight, Atherstone in Warwickshire, Billericay and Dunmow, both in Essex, Bourne in Lincolnshire, Holyhead on Anglesey, llfracombe in Devon, Swanage in Dorset, and Wallingford in Oxfordshire.

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Derry city centre Post Office to reopen at nearby location https://neighbourhoodretailer.com/derry-city-centre-post-office-to-reopen-at-nearby-location/ Tue, 06 Sep 2022 08:34:08 +0000 https://neighbourhoodretailer.com/?p=24811 The Post Office in Bishop Street in Derry is to reopen at a nearby location after closing its doors in January 2018. Derry City and

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The Post Office in Bishop Street in Derry is to reopen at a nearby location after closing its doors in January 2018.

Derry City and Strabane District Council recently revealed that the branch is to re-open at a location further down Bishop Street.

In a post, they said: “The Post Office have confirmed that following the temporary closure of their office at The Diamond, the branch will reopen on Friday September 23 2022 at 144 Bishop Street where it will be known as Bishop Street Post Office.”

The new post office will be situated inside the SPAR shop at Bishop Street.

SPAR said: “Exciting news folks. As some of you may have seen from other posts Bishop Street Post Office will be available from the 23 September in-store!”

The store said services will include mails and parcels, cash & banking, bill payments, travel money, government services, including accessing universal credit and many more services to make everyday life easier.

SDLP Foyle MLA Sinead McLaughlin said the reopening of the post office this month would be welcomed by many people in our community and she was delighted that these services would once again be able to be utilised.

“At a time when more services are moving online, this is particularly important for the more elderly or vulnerable members of society who rely on in-person services for social interaction,” she said.

Sinn Fein Foyle MLA Padraig Delargy said: “Very welcome news that the Post Office on Bishop Street will reopen on Friday, September 23 2022. This is a vital service for our community and will make a significant impact on people’s everyday lives.”

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Belfast city centre sweet shop closes after almost half a century https://neighbourhoodretailer.com/belfast-city-centre-sweet-shop-closes-after-almost-half-a-century/ Mon, 29 Aug 2022 09:46:11 +0000 https://neighbourhoodretailer.com/?p=24694 A family run sweet shop which has been running in Belfast city centre for almost half a century closed its doors at the weekend. McKay’s, 

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A family run sweet shop which has been running in Belfast city centre for almost half a century closed its doors at the weekend.

McKay’s,  in the city’s Queen’s Arcade off Donegal Place, specialises in an extensive range of old-fashioned sweets and is also a specialist tobacconist.

Earlier this month, McKays announced on social media: “We are closing our shop at the end of this month, after 47 years of the McKay family trading in Belfast city centre, thank you to all our customers over the years.”

Brothers Sean and Henry McKay, who married sisters Anne Marie and Deborah Murray, at one time ran four shops in and around Belfast city centre, including the well-known pipe and cigar specialist, Miss Moran in Church lane.

Sean’s daughter Natalie, who has run the Queen’s Arcade shop for the past 22 years, said the loss of footfall in the city centre has hit the business.

“The footfall in the city centre hasn’t come back from Covid. It’s coming back slowly, but not quick enough for us,” she said.

As well as selling the sweet stuff, McKay’s is one of the few established specialist tobacconists in the city centre and boasts the only walk-in humidor in Belfast.

Sean and his younger brother Henry initially worked as butchers in Galloways in the city centre before opening their own confectionery shop in Castle Lane in 1976.

They went on to own a number of premises in the city centre, including in Castle Place, Callendar Street and Miss Moran’s in Church Lane, before eventually moving into Queen’s Arcade.

While she grew up working in the family stores, Natalie eventually took over the running of the business 22 years ago.

She said more than 20 members of her immediate and extended family had worked in the various shops down the years.

While the business had three full-time staff prior to the Primark fire, Natalie has been running the store on her own in recent months.

Wiith a ten-year lease coming up for renewal, she said the prospect of signing a new decade-long lease posed too much of a risk.

“I have a young family, so the last thing I want to do is take a risk and stay for another ten years in the hope that the footfall is going to eventually come back,” she said.

“Covid has changed things for people’s lives. City centres are struggling, and I think when things become quieter in the next few months, a lot of smaller independents will close.

“The footfall just isn’t there. It’s just not the same as it was.

“We’ve worked hard, all of our family are hard workers and we’ve been very lucky to stay in business for as long as we had.

“We’re very lucky for the loyal customers who have stood beside us and we’ll miss them all dreadfully.”

Customers and former staff paid tribute to McKay’s on social media, branding the closure “the end of an era”.

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Derry dessert and juice bar closing doors due to ‘crippling costs’ https://neighbourhoodretailer.com/derry-dessert-and-juice-bar-closing-doors-due-to-crippling-costs/ Fri, 26 Aug 2022 09:50:05 +0000 https://neighbourhoodretailer.com/?p=24683 A smoothie and juice bar in Londonderry is closing its doors next weekend as a result of the “crippling costs of energy and stock”. Shake

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A smoothie and juice bar in Londonderry is closing its doors next weekend as a result of the “crippling costs of energy and stock”.

Shake N Frappe on Carlisle Road in the city announced the news on social media on Wednesday, just under a year after the business was hit hard by a fire at premises next to their store.

While the Carlisle Road bar is closing, the Northland Road premises will remain open.

In a statement on social media, the dessert shop owners Rachael and Gary said they were “devastated”.

“It has unfortunately become a familiar story in the retail and small business industry in general, that the ever-increasing crippling costs of energy and stock, added to the already high costs of having a city centre shop have just pushed it towards being unviable,” they wrote.

“We haven’t had the smoothest of years as a new business opening but are so proud of what we have managed to achieve and maybe in a different economic climate we would not be taking this decision, but summer should have been our high season and we know the winter will only get even more difficult.

“Our little town has also still not fully recovered from the pandemic and we know all our customers are feeling the pinch.

“The stress and sacrifices being made in order to keep two shops afloat is having a negative impact on our family life and it’s our kids who are losing out on quality time with their parents.

“Therefore, we have made this difficult decision as a family and are doing what is right for us at this time.

“Northland Road shop (the OG shop) will be staying open as normal and we hope to be able to give it a little revamp in September so keep an eye on our fb [Facebook] page for updates on that.

“Thank you to everyone who has called in to Carlisle Road and supported us over this last year, we hope to see you all up there over the next 11 days before doors close.”

Meanwhile, Portadown café The Apple Patch announced their closure in November, saying they had made the decision due to “continually rising costs and difficulties recruiting new staff”.

“It has been truly heart-breaking to make this decision,” owner Kerry wrote.

“I really want to thank all our customers, all our staff (past and present), friends and family, neighbouring businesses, landlord and suppliers for their help and support over the past five years. It has been an exciting journey and would not have been possible without you all.”

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