Henderson Foodservice digital innovations recognised at eCommerce awards

Henderson Foodservice digital innovations recognised at eCommerce awards

Henderson Foodservice, the leading supplier to the foodservice industry in Ireland, has been announced as a winner at the Irish eCommerce Awards for the innovation and growth of its online retail proposition.

The company, based in Mallusk won the Business Growth award and picked up highly commended for Food and Drink eCommerce Website of the Year.

The Irish eCommerce Awards were held at the weekend in Dublin, and are the only dedicated celebration of Irish e-tailers, software providers, agencies and entrepreneurs which recognises and rewards the organisations, teams and individuals who are helping shape the thriving internet retail industry across the island of Ireland.

In recent years, Henderson Foodservice has invested heavily in its digital transformation throughout 2020, working with specialist partners to develop a platform to meet the needs of the company’s broad spectrum of customers across Ireland. Henderson-foodservice.com is now one of the fastest, most intuitive and progressive websites in the foodservice industry, which the company will continue to develop throughout its 2023/24 strategy.

The company has experienced a growth of online sales by 99% so far for 2022 compared to 2021, with the new strategy allowing sales to expand threefold compared to the previous platform. The company has also grown their customer base by 87% in the past year, with 75% of those customers putting their orders through online.

Henderson Foodservice Director, Cathal Geoghegan commented: “Our team has worked tirelessly to overcome huge challenges in the past couple of years to bring our eCommerce proposition to life for our customers.

“We have used a multi-channel approach to acquire new customers as well as communicate more effectively with existing customers, and skilled up our sales reps to become web advocates to show how our efficient, user-friendly platform can create a more cohesive and efficient ordering platform for our customers and our internal teams.

“We are thrilled to pick up these awards against some stiff competition from online retail giants, and I’m incredibly proud of our team who have embraced the developments our company needs to bring solid growth and customer expansion, pivoting to meet an ever-changing marketplace.”

The Irish eCommerce Awards judges was made up of a panel of industry experts from across the UK and Ireland. A full list of winners can be found via ecommawards.ie.