Weekend digital upgrade to Lottery won’t affect retailers but may increase footfall

Weekend digital upgrade to Lottery won’t affect retailers but may increase footfall

A major digital upgrade is taking place to The National Lottery this weekend – and while it won’t impact on retailers, there is still a chance to benefit from any additional footfall it may bring.

Allwyn has announced the next step in its transformation journey with a major upgrade to its website and mobile apps taking place on Saturday 24th January until the end of Sunday 25th January.

During this time, The National Lottery website, as well as The National Lottery iOS and Android apps, will be taken offline so that these important updates can take place. This includes migrating the accounts for The National Lottery’s 11.8 million active registered players to a brand-new account management system.

Players will be able to log in and play online until 11pm on Saturday 24th January and Lotto and Thunderball draws will take place as usual from 8pm that evening. Once the website and app go offline, players will still be able to buy tickets at retailers nationwide.

During the time the website and mobile apps are down, National Lottery retailers may see higher numbers of players coming into their stores to check their retail tickets, as the online ticket checker will also be unavailable. Retailers can make the most of any extra footfall by suggesting a ticket or Scratchcard purchase at the till.

Following the upgrades, National Lottery trading hours will also be extended from the evening of Sunday 25th January. Retailers will be able to sell draw-based game tickets and pay out prizes until 23.55 each day, giving them an extra 55 minutes of trading time.

Andria Vidler, Allwyn’s CEO said these digital upgrades mark another milestone in their transformation of the Lottery.

“This is just the beginning of an exciting year for Allwyn and The National Lottery, as we work towards our ambitious goal to double weekly returns to Good Causes from £30 million a week at the start of the licence to £60 million by 2034.”