Post Office signs long-term deal with Western Union for money transfer services
The Post Office and Western Union have announced a long-term exclusive deal for cross-border money transfer services at Post Office branches, meaning Western Union will be the sole provider of international money transfer services at PO branches.
It will also expand beyond the current 4000 Post Office locations which offer its money transfer services, providing customers a reliable and convenient way to send money overseas from thousands of locations across the UK.
In a statement, the Post Office said the deal further strengthens the commercial offer for postmasters and strategic partners, supporting greater footfall and improved service opportunities in branches. As part of the new deal with Western Union, postmasters and strategic partners will benefit from enhanced financial incentives for every money transfer transaction handled in branch, building on the uplift introduced in October 2024.
CEO of Post Office, Neil Brocklehurst welcomed the deal, adding it would bring important benefits for both customers and postmasters.
“Post Offices are trusted locations which offer the reassurance of a face-to-face transaction for those who are sending or receiving money from friends and family abroad, and we are expanding the availability of these services,” he said.
“Under this new deal, postmasters and strategic partners will see more money in their pockets for each Western Union transaction which is a crucial part of the commitment to transform Post Office and deliver a ‘new deal for postmasters’.”
The deal follows Post Office’s agreement with 30 banks and building societies, signed in April, to protect access to cash on the UK high street until December 2023.
